Repeat Prescriptions

All repeat prescriptions are managed on computer and there is also a record in each patient's file. A computer slip is issued to all patients on regular medication and should be used when ordering your next prescription.


Online

PRESCRIPTIONS

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Ordering your Prescriptions

  1. Online using Patient Access:
    Click here to order your Repeat Prescription using Patient Access.
    Registration is required for our online prescription ordering service.
    See our Registration notes for details.
  2. Telephone:
    A telephone service is in place for all prescriptions and can be used by calling the Practice on our direct prescription line 0141 889 8588 Monday - Friday 9.30am - 12.30pm.
  3. Chemist:
    Arrange with a local chemist to request & collect your prescription. See Chemist Collect Service below.
  4. In Person:
    You may request your prescription by ticking the items that you require on the re-order slip and either place the slip in the designated prescription box in our waiting area or hand in to reception.

Please note that it is not possible to accept repeat medication orders by fax.

PLEASE ENSURE YOU HAVE ENOUGH MEDICATION TO LAST OVER THE WEEKEND AS PRESCRIPTIONS CANNOT BE ORDERED OR COLLECTED SATURDAYS OR SUNDAYS.

I Do Not Have a Re-Order Slip

If you do not have a re-order slip, this is no problem for the receptionist so please ask the receptionist to request the medication for you.

When will my Prescription be ready?

Prescriptions will be ready for collection in two working days (longer by post) if you will be picking the prescription up from the surgery.

Request Received

Script Ready By

Monday

Wednesday

Tuesday

Thursday

Wednesday

Friday

Thursday

Monday

Friday

Tuesday

For Example
A script received on Tuesday at 4pm will be ready for collection
on Thursday after 4pm.

Please request repeat prescriptions well in advance of public holidays, etc.

For those that request their prescription be sent to a local pharmacy then the time will be dependant on that pharmacy. Please contact the relevant pharmacy for an indication of the timescale.

Chemist Collect Service

If you use a regular pharmacy why don’t you ask them about their collect service. You only need to uplift your ready dispensed prescription from the chemist within the designated time frame. The chemist will order and collect your prescription for you. Please remember your prescription will be ready after 2 full working days (not including weekend or public holidays).

Good Medication Management is Important

Please preempt ordering prescriptions to avoid medication running out.

If you are given 56 days of tablets and you have 7 days left, order your new prescription. In the case of any emergency your regular pharmacist will give you a couple of tablets until you get your new prescription.

If you are going on holiday you should take a list of your medication with you. In case you have a problem ENSURE YOU HAVE ENOUGH MEDICATION TO COVER YOUR HOLIDAY. SOME COUNTRIES ALSO NEED A DOCTOR's LETTER TO EXPLAIN THE MEDICATION. Check with your travel agent.

If you have elderly relatives ensure that they have an adequate supply of their medication. Dossette boxes/blister packs can be arranged if they have a large amount of medication to take.

Useful Information

Each drug has two names - the generic and the brand name. Where possible we use the generic name because this is usually much cheaper for the health service. Due to this, you may notice a change in colour, shape or size of your drug. Do not be concerned by this, you are still receiving the same drug of the same quality, it is only the appearance that has altered.

Please book your medications review appointment at least 10 days before your medication runs out.