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General Patient Information

Complaints Procedure

Our aim is to give you the highest possible standard of service and to deal quickly with any problems that arise.

In support of this we operate a complaints procedure. Our system meets the nationally agreed criteria for dealing with NHS complaints. A leaflet giving details of our procedure is available. You can obtain a copy of the NHS complaints procedure by visiting

If you are unhappy about any aspect of our services please contact the Practice Manager.

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GP Contract

Anchor Mill Medical Practice hold a General Medical Services (GMS) contract with NHS Greater Glasgow and Clyde Health Board. The contact address is:

NHS Greater Glasgow and Clyde Health Board
Gartnavel Royal Hospital
Primary Care Headquarters
1022 Great Western Road
G12 0XH
Telephone 0141 842 7200