Patient Information

Comments and Suggestions

Anchor Mill Medical Practice is committed to giving the best possible service and welcomes feedback from patients and visitors.

All feedback is taken seriously and used to improve services for patients. The care of patients raising concerns will not be affected in any way and will continue to be our highest priority.

Please let us have your comments both positive and negative by completing our comments & suggestions form.

Your comments will help us to maintain our high standard of service.

Complaints Procedure

Our aim is to give you the highest possible standard of service and to deal quickly with any problems that arise.

In support of this we operate a complaints procedure. Our system meets the nationally agreed criteria for dealing with NHS complaints. A leaflet giving details of our procedure is available. You can obtain a copy of the NHS complaints procedure by visiting

If you are unhappy about any aspect of our services please contact the Practice Manager.

GP Contract

Anchor Mill Medical Practice  hold a General Medical Services (GMS) contract with NHS Greater Glasgow & Clyde Health Board (NHSGG&C).  The contact address is:

NHS Greater Glasgow & Clyde Health Board
Gartnavel Royal Hospital
Primary Care Headquarters
1022 Great Western Road
G12 0XH
TEL. NO.  0141 842 7200